They explain that other packaged tea companies buy leaves in bulk from many regions around the world and mix them when they package them in Western countries. In contrast, Dilmah picks the tea locally, packages it where it is picked, and ships the packaged teas. They pay their workers ethical wages and use sustainable growing practices. From what I can tell they do no advertising but must have huge revenues to sustain their international business.
I remember I liked their Darjeeling best in Melbourne, but Hartman's on Bank Street in Ottawa only had Earl Grey and Green Tea when I found it, so Earl Grey it is!
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